Is Designing Software Like Designing a Building?

I’ve recently read Scott Berkun‘s excellent book ‘A Year Without Pants‘, where he reports from his experiment of working for Automattic (the wonderful guys behind WordPress). He was tasked with the introduction of team structures into the perceived chaos of an entrepreneurial, DIY-minded and bazaar-like organisational culture. The book is remarkable on various accounts: It…

Thoughts on Evidence-Based Design

I have recently thought a lot about evidence-based design and wanted to share some of these thoughts here. Doing things in an evidence-based way means systematically considering results from rigorous research when taking decisions in any professional practice: medicine, design, management, HR, education, policy and governance. It is meant to improve outcomes: better treatments and…